Pulse remote access
Avimark remote access
Impromed remote access
Pulse practice login
vRxPro practice login
Covetrus Prescription Management practice login
Care Plans practice login
Veterinary Solutions
Practice management
Optimize your business with the right veterinary practice management software.
Covetrus Pulse™
Pulse brings all your veterinary software applications into a seamless, cloud-based veterinary operating system (vOS™).
Avimark®
Avimark provides a full range of tools to help veterinarians and teams simplify in-clinic workflows and gain efficiencies.
Impromed®
Impromed offers real-time analytics, mobile applications, inventory optimization, and multiple ways to go paperless.
Impromed® Equine
Impromed Equine provides ambulatory practices with specialized billing, inventory management, and mobile apps.
Prescription management
Simplify the prescription process and offer clients a full-service online pharmacy.
Covetrus® vRxPro™
Easily prescribe medications and provide clients the convenience of an online pharmacy.
Compounding services
Deliver personalized care with pet-friendly compounded medicine customized by dosage, strength, form, and flavor.
Integrated solutions
Increase efficiency with client communications, payment processing, and care plans solutions.
Rapport™
Streamline client communications with automated reminders, a real-time online booking service, and mobile apps for telehealth.
Care Plans
Provide affordable, personalized pet care that helps drive treatment compliance, efficiency, and profitability.
Payment Processing
Shorten check-out time for clients and simplify reconciliation for staff, with charges imported directly into the patient record.
Third-party integrations
Explore our marketplace of veterinary software applications.
Covetrus Connect directory
Explore our marketplace of applications that integrate with Covetrus practice management software platforms.
Covetrus Connect program overview
Understand Covetrus Connect and its value to partners and veterinarians.
Covetrus Connect partner signup
Are you a veterinary software application provider? Register to become a Covetrus Connect partner today.
Hardware and data
Access specialized computer equipment and keep your business data secure.
Computer hardware
Desktops, laptops, tablets, servers, and other business-critical equipment built for the unique demands of your practice.
Data backup
Store a backup of your business data in a secure off-site vault and provide full-circle protection for your clinic.
Resources
Learn
Blog
Gain insights on the latest in veterinary software, read industry news, get product tips, and more.
Podcast
Tune into Covetrus® Connected Care to discover innovations that are improving animal health.
Case studies
Learn how practices are using Covetrus software to realize meaningful results for their clinics, clients, and patients.
Events
Webinars
Register for upcoming webinars and watch recordings from past webinars to gain valuable insights.
Browse the national and regional events calendar and meet us in person at an upcoming conference.
Support
Pulse™
Advantage+ and DVM Manager
Find your vet
Covetrus Connect
Backup Solutions
Other support resources
COVID-19 resources
Release notes
End-of-year processing
Contact
12 Mountfort Street, Portland, ME 04101 (888) 280-2221
Pulse support Impromed® support Avimark® support Advantage+ and DVM Manager support Care Plans
vRxPro support
Looking to shop at your veterinarian’s online pharmacy? Find my vet’s store
Atlas Pharmaceuticals (623) 445-6540 711 E. Carefree Hwy, Suite 207 Phoenix, AZ 85085
Covetrus – Maine (855) 838-3282 M-F | 8:30AM – 4:30PM EST 12 Mountfort St, Unit 2 Portland, ME 04101
Covetrus – Pennsylvania (833) 339-5427 M-F | 8:00AM – 5:00PM EST 1499 Zeager Rd Ste 4 Elizabethtown, PA 17022
Covetrus – Arizona (844) 205-9135 M-F | 9AM-5PM MST 2401 West Grandview Rd Ste 100 Phoenix, AZ 85023
Covetrus – Nebraska (866) 356-6214 M-F | 8AM – 6PM CST 5013 S 110th St Omaha, NE 68137
Covetrus – Texas (877) 838-7979 M-F | 8AM – 5PM CST 4802 North Sam Houston Pkwy W. #100, Houston, TX 77086
Covetrus – Texas (833)-339-5428 M-F | 8AM-5PM CST 14800 FAA BLVD, Ste 150 Fort Worth, TX 76155
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Rapport®
Transform client communications one message at a time.
50% of all appointments made using an online booking system are made outside normal business hours and 17% are from new clients.
Current Rapport customer? Contact Covetrus Support.
Want to learn more? Request a demo today!
With Rapport and Covetrus Payments together, practices can request a deposit when clients schedule online appointments.
With 10DLC (10-Digit Long Code) support, clients can now receive Rapport texts directly from the practice phone number instead of SMS short code.
Make client communication easier by simplifying your team’s workload with the only client communication tool fully integrated with Covetrus® Pulse®, Avimark® and Impromed®. Automate service and appointment reminders with this all-in-one solution, eliminating the need to send reminders manually.
Prevent no-shows, boost treatment compliance, and drive revenue growth. Help ensure clients show up for their pets’ appointments and comply with treatment plans, mitigating the risk of lost revenue for your practice.
Attract new pet owners, send client satisfaction surveys and display testimonials on your website with easy-to-use reputation management tools.
Strengthen the bond with clients by offering the convenience of real-time online scheduling.
Rapport’s MyPetsWellness mobile app for clients gives them easy access to essential information to stay on top of their pet’s health, including vaccination history, appointment details, and two-way texting with your practice.
Automated service and appointment reminders
Real-time online scheduling
Integrated two-way messaging
Mobile apps for your practice and clients
Reputation management
Rapport pet portal
Telemedicine*
Reporting and analytics
*Veterinarians are encouraged to consult state and federal laws regarding telemedicine.
Pulse is a complete, cloud-based veterinary operating system (vOs™) focused on animal wellness, staff efficiency, and practice revenue.
With easy-to-use functionality, unlimited seat licenses, and a simple path for going paperless, Avimark offers the tools you need to effectively manage and grow your business.
Impromed has enhanced reporting and real-time analytics, mobile applications, inventory optimization, multiple ways to go paperless, and much more, in one configurable system.
Learn how Birch Island Hospital saves 30 hours per month.
Disconnect from time-consuming phone calls and enjoy increased efficiency, productivity, and client satisfaction at your practice.
Change the game. Extend the expertise and care you give clients in-house beyond the four walls of your practice. Here’s what to expect in a client communications tool.
The Rapport client communication system is already a critical tool for us to stay in touch with our clients about their appointments and care. It’s the next best thing to having the patient physically in front of you.
Alinda Higgins, CVT, Manager
When a brand-new client visits our website, it’s comforting to see a whole set of five-star reviews.
Mary Weeks, General Manager
In just over eight months this process on Rapport has generated an additional 1,100 appointments, with estimated revenue of $260k.
Ben Mason, Practice Manager, Associate Director
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This demo request is for veterinary practices only. If you are a client, please contact your veterinary practice or find a nearby veterinarian using our "Find my vet" search resource.
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Interested in learning more about how Rapport could help you communicate with your clients more efficiently and effectively?
Fill out the form and an experienced product specialist will contact you to schedule a demo.